False alarms have been a hot topic lately and for good reason. They tax police resources and heighten pressure on authorities to manage first responder dispatches. This can result in changes to alarm by-laws and increased false alarm fines to residents.
By working together, the general public, security professionals and police departments can reduce false alarms.
Consumer error is the number one cause of false dispatches. A false dispatch occurs when an alarm system is set-off, police are called and there is no intruder or emergency situation.
Here are a few tips on how to make the best use of your security system by reducing false alarms.
1) Ask for Enhanced Call Verification and provide multiple contacts: “Enhanced Call Verification” means that your monitoring company will try to get in touch with two or more of your contacts to confirm your alarm’s validity before issuing a dispatch. Communities that require Enhanced Call Verification have seen reductions of unnecessary law enforcement response between 30 and 50 percent.
2) Maintain your “call list”: Keep your “call list” up to date with current phone numbers for you and your contacts with the right contact information, monitoring stations can be proactive in determining if police should be dispatched to your residence.
3) Schedule annual inspections: Request annual maintenance inspections to ensure proper performance of your alarm system. Also, don’t forget to replace your back-up battery every three to five years.
4) Properly train caretakers: Ensure all key holders are trained in the proper use of your alarm system and know your pass code and monitoring station’s phone number in case the alarm is accidently set off. Never give a key to someone who isn’t familiar with the system.
5) Monitor your home’s environment: After any household changes, such as remodelling, contact your alarm company to ensure they won’t affect your system. Plants or curtains that are too close to drafty areas or a new pet that enters an armed room can trigger an alarm.
For more information on this and other security tips contact Kelly Lynn Wicks at kellywicks@atlasalarms.com
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